California Privacy Notice

1. Notice at Collection

Debt Relief Options may collect personal information from California residents when they visit our website, submit a form, request information, communicate with us, or interact with our advertising.

We collect personal information for the purposes described below, including to respond to consumer inquiries, evaluate potential debt relief options, connect consumers with providers or marketing partners, operate the website, maintain compliance records, prevent fraud, and improve our services.

2. Categories of Personal Information We May Collect

We may collect the following categories of personal information:

Identifiers

Name, email address, phone number, mailing address, IP address, device identifiers, and online identifiers.

Personal information under California customer records laws

Contact information and information submitted through website forms.

Commercial information

Information about debt relief interests, requested services, lead submission details, and interactions with our website.

Internet or electronic network activity

Browsing activity, pages viewed, referring URLs, cookies, analytics data, device type, browser type, and interaction data.

Geolocation data

Approximate location based on IP address or state submitted through a form.

Inferences

Preferences, interests, debt relief intent, or potential eligibility indicators based on information provided.

Sensitive personal information

We may collect limited financial-related information such as estimated debt amount, debt type, employment status, estimated credit score range, and financial goals. We do not use sensitive personal information to infer characteristics beyond the purpose of helping evaluate potential options and facilitating requested services.

3. Sources of Personal Information

We may collect personal information from:

• You directly
• Website forms
• Phone calls, emails, and text messages
• Cookies, pixels, analytics tools, and tracking technologies
• Advertising platforms
• Service providers
• Marketing partners
• Public or commercially available sources where permitted

4. Purposes for Collection, Use, Disclosure, Sale, or Sharing

We may use personal information to:

• Respond to your requests
• Evaluate potential debt relief options
• Connect you with third-party providers or marketing partners
• Contact you about debt relief and related financial services
• Verify and document consent
• Operate and improve the website
• Measure advertising and marketing performance
• Prevent fraud and security incidents
• Comply with legal obligations
• Enforce agreements and policies

5. Categories of Third Parties to Whom We May Disclose Personal Information

We may disclose personal information to:

• Debt relief providers
• Marketing partners
• Lead buyers or referral partners
• Customer support and call center providers
• CRM, hosting, analytics, and technology vendors
• Advertising networks and platforms
• Consent management and compliance vendors
• Professional advisors
• Government, regulatory, or legal authorities when required

6. Sale or Sharing of Personal Information

Debt Relief Options may disclose personal information to marketing partners, lead buyers, referral partners, or advertising partners in ways that may be considered a “sale” or “sharing” under California law.

California residents may opt out of the sale or sharing of personal information by using the Do Not Sell or Share My Personal Information link or by contacting us at:

Email: Info@DebtReliefOptions.Help
Phone: 866-945-9586

7. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this notice, including to respond to requests, provide services, maintain business records, verify consent, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

8. Your California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Access specific pieces of personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information
• Not be discriminated against for exercising privacy rights

9. How to Submit a Request

You may submit a California privacy request by contacting:

Please include your name, contact information, and the nature of your request.

10. Verification of Requests

We may need to verify your identity before processing certain privacy requests. Verification may require matching information you provide with information we maintain.

11. Authorized Agents

California residents may use an authorized agent to submit a privacy request. We may require proof that the agent is authorized to act on your behalf and may still require you to verify your identity directly with us.

12. Non-Discrimination

We will not discriminate against you for exercising your California privacy rights.

13. Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that require a right to limit under California law unless otherwise disclosed at or before the time of collection.

14. Changes to This California Privacy Notice

We may update this California Privacy Notice from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us